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Deschutes County pet licensing

Why license?

In accordance with state and local laws, pet licenses are mandatory in Deschutes County. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Deschutes County to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

What will you need?

Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.

Payment

We securely process payment online and accept all major credit and debit cards as forms of payment.

Documents

  • Rabies vaccination proof example

    Rabies vaccination proof

    This document serves as formal proof that your pet has received a rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.

How to license

Online

The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it's super easy!

Renew my pet's license

My pet has a license, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with Deschutes County before

License now
In-person

In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:

Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

Deschutes County Dog Licensing: 541-388-6637
1300 NW Wall St STE 203, Bend, OR 97703

BrightSide Animal Center: 541-923-0882
1355 NE Hemlock Ave, Redmond, OR 97756

Humane Society of Central Oregon: 541-382-3537
61170 SE 27th St, Bend, OR 97702

Mail

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Pet license form (English)

Formulario de licencia para mascotas (Español)

Phone

If you're unable to complete your pet's license online, you can contact our Customer Care team for assistance. Please note that licenses are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date rabies documentation on file. We can accept credit cards and Visa/Mastercard debit cards for payment.

DocuPet Customer Care: 1-877-239-6072
Hours of Operation:
Monday-Saturday: 6:00 AM - 6:00 PM PST (excluding holidays)
Sunday: 8:00 AM - 4:00 PM PST

License fees & details

Pet licenses are required for all dogs living in Deschutes County. Licenses are available for 1, 2, and 3 year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

Dog Licenses
Dog Licenses1 Year Fee2 Year Fee3 Year Fee
Spayed/Neutered Dog$22.00$39.00$58.00
Unaltered Dog$36.00$67.00$98.00
Senior Owner (62+) - Spayed/Neutered Dog$16.00$32.00$48.00
  • A replacement tag is available for a $5.00 fee.
  • A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at the time of purchase.
  • All licenses expire the day they were purchased, 1, 2, or 3 years in the future depending on the term of the license purchased, so long as the rabies vaccination remains valid for the duration of the chosen license. If your pet’s rabies vaccination expires prior to the selected license term, the license will expire on the rabies vaccination expiration date.
  • Deschutes County recognizes service animals and offers a $0 license fee for dogs that meet ADA requirements. To license a service dog for the first time, please contact Deschutes County directly. Future renewals may be done online once the status is verified.
  • Pet owners must be 62 years of age or older with an altered (spayed/neutered) dog to qualify for senior citizen rates.
  • Licenses are required for all dogs over 6 months of age.

Frequently asked questions

HELP DESK

Still have a question that you have not been able to answer?

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us

LICENSING OPTIONS, DATES, AND LOCATIONS

What is the refund policy on licenses?

Refunds may be granted if your pet has passed away, provided the request is submitted within 30 days of the license purchase date. After this period, we’re unfortunately unable to process a refund.

When does my pet need to be licensed?

All dogs must be licenced within 30 days of moving into Deschutes County.

Where can I license in person?

You may license in person at Deschutes County Dog Licensing (1300 NW Wall St #203, Bend), the BrightSide Animal Center (1355 NE Hemlock Ave, Redmond), or at the Humane Society of Central Oregon (61170 SE 27th St, Bend).

When does my pet's license expire?

Licenses expire at the end of the license term selected unless your pet's current rabies vaccination expiration date falls prior to the end of the term. A license cannot be valid at any time a pet's rabies is expired. If you provide new proof of rabies expiration extending beyond the original term selected prior to the license expiration date, your pet's license may be extended to the full term originally selected.

I need a kennel license, what do I do?

Please visit Deschutes County Dog Licensing in person as kennel licensing is not processed through DocuPet. They are located at 1300 NW Wall St #203, Bend, OR 97703.

What jurisdictions does Deschutes County provide licensing services for?

Deschutes County provides licensing services for the following areas: Deschutes County, City of Redmond, City of Bend, City of Sisters, City of La Pine, Sunriver, Terrebonne, Black Butte Ranch, and Crooked River Ranch.

How old does my pet need to be for me to license them?

All pets over the age of 6 months are required to be licensed.

When can I renew my pet's license?

You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

Why does my pet's license expire on their rabies vaccination expiration date?

In Deschutes County, a pet license may not be valid at any time that a pet's rabies vaccination is not current.

When does my pet's temporary license expire?

Temporary licenses expire after 60 days. To convert a temporary license into a full license you must provide new proof of rabies expiration prior to the temporary license expiration date. If the newly provided rabies expiration date falls prior to the term end, the new license expiration date will be the same as the rabies vaccination expiration date.

PROGRAM AND PARTNERSHIP

Why does the system say my address is not valid?

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Deschutes County Dog Licensing directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

FEES AND FINES

What is the processing fee?

A processing fee of $2.00 per license product applies to all online orders.

What is the senior citizen age requirement?

Those aged 62 and older may qualify for a senior citizen rate.

Is there a discount for licensing multiple pets?

No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.

ACCOUNT UPDATES

How do I notify DocuPet that my pet has passed away?

We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.

My pet is no longer with me, but I’m still receiving renewal reminders?

We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.

Does my license transfer if I am moving?

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

TAGS

How do I receive my tag if I don't have a current address?

Please visit Deschutes County Dog Licensing in-person located at 1300 NW Wall St #203, Bend, OR 97703, and they will be able to assist you.

Will my pet receive a new free tag with every order?

No, each pet will only receive one free tag with their first license via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the license order process or in our store.

CITY INFORMATION AND CITY ORDINANCES

Where can I find information about the pet licensing ordinance/bylaw?

Visit this page for information on licensing ordinances/bylaws.

What qualifies a dog as a service animal in Deschutes County?

Per ADA (Americans with Disabilities Act), Service Animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Oregon law uses the same definition but uses the term "assistance animals" rather than service animals. If the dog’s mere presence provides comfort (emotional support animals), it is not a service animal under the ADA. But if the dog is trained to perform a specific task related to a person’s disability, it is a service animal under the ADA. To obtain approval for a service animal designation, please contact Deschutes County Dog Licensing at (541) 388-6637 or email petlicensing@deschutes.org.

Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)

Please get in touch with the Deschutes County Sheriff's Office at (541) ​693-6911.

What species are required to be licensed?

The following species are required to be licensed: Dogs

DOCUMENT SUBMISSION

Where can I obtain a copy of my pet’s rabies document?

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

  • The document provided is the right type of proof required.
  • Pet and pet owner account data matches your own.
  • The document is clear and legible.
My pet is rabies exempt, what do I do?

You will need to complete the required paperwork and visit Deschutes County Dog Licensing in person to qualify for a rabies exemption.

I just adopted my pet, but the information on the rabies vaccination certificate does not match my information. What should I do?

If the rabies vaccination certificate does not match your information because the pet was adopted, we recommend contacting Deschutes County directly so their team can review and approve the documentation. We suggest reaching out to confirm that you have all required documentation, which may include adoption paperwork, in order to license your pet.

Why won't the system allow me to license without a new rabies document?

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

How long does it take for my pet’s documents to be reviewed?

Documentation uploaded via the online system is reviewed within two to three business days.

Can I still license my pet if I don’t have the required documentation?

Yes! A temporary license can be issued while you gather your documents. Just follow one of the licensing methods listed above to get started. Please note that proof must be submitted before the temporary license expires, otherwise a new license will need to be purchased.